About MEM Risk Management
Built to Close the Gap Between Damage and Recovery
MEM Risk Management was founded on a simple observation: security deposits were never designed to cover serious damage. We built a program that fills that gap — protecting landlords, shielding tenants, and keeping everyone out of court.
Our Mission
We exist to make rental risk manageable for everyone involved. Landlords shouldn't have to absorb five-figure losses because a deposit fell short. Tenants shouldn't face lawsuits and judgments over an accident. The MEM Damage Waiver Program was built to solve both problems at once — affordably, transparently, and without replacing the security deposit that landlords already rely on.
How We Got Here
MEM Risk Management was founded in New York after years of watching the same scenario play out across the rental market: a tenant causes serious accidental damage, the security deposit covers a fraction of the cost, and both sides end up in a dispute that drags on for months. Landlords absorb losses. Tenants face judgments. Nobody wins.
We set out to build a better solution — one that works alongside the existing security deposit rather than replacing it. The result is the MEM Damage Waiver Program: a straightforward coverage product that activates when damage exceeds what the deposit can cover, protecting both sides of the lease without the need for litigation.
Today we work with property managers and landlords across the region, covering hundreds of units and millions of dollars in potential exposure. Our focus remains the same as day one: close the gap, protect the investment, and keep landlords and tenants out of court.
Why Property Managers Trust MEM
- 500+ properties enrolled across the region
- 98% claim satisfaction rate
- $2M+ in covered damages processed
- Claims resolved in days, not months
- Based in New York — serving landlords and property managers locally
- Dedicated account support for every enrolled property
What We Stand For
Transparency
No fine print designed to deny claims. Coverage terms are clear, and our team walks every client through exactly what is and isn't covered before they enroll.
Speed
When damage happens, time matters. We process claims quickly so landlords aren't waiting months to recover losses while units sit unrentable.
Fairness
The program is designed to be fair to both sides of the lease. Landlords get covered. Tenants avoid devastating personal liability. That balance is intentional.
Simplicity
Enrollment is straightforward, monthly fees are predictable, and claims are handled by our team — not left to landlords and tenants to sort out on their own.
Ready to Protect Your Portfolio?
Talk to our team about enrolling your properties in the MEM Damage Waiver Program.